Terms & Conditions

Please click on the supplier whose terms & conditions you wish to view, or see below for general terms & conditions for the use of this service.

TERMS & CONDITIONS FOR THE USE OF THIS WEBSITE

The following terms and conditions apply to your general use of this website, independently of the terms and conditions of the individual suppliers of items for sale through this website:

I. Terms and Conditions for the Sale of Items through this Website

Terms and conditions governing the sale of items on this website will apply to the individual items purchased based on the supplier of those items. Certain terms and conditions may not apply to all items purchased. By completing a transaction through this site you agree to comply with these terms and conditions and all applicable laws, rules and regulations.

I.i. Suppliers Terms and Conditions for the Sale of Items

Terms and conditions will apply to individual items or groups of items in your transaction based upon who is supplying those items. The supplier of each item or group of items will be clearly displayed at time of booking and on your confirmation of purchase documents. Please make sure to read and understand the individual suppliers terms and conditions in addition to these general conditions.

Many venues have smoking restrictions; please contact our Customer Relations team for details.


II. Terms and Conditions for the Use of the Web Site

The following are the terms and conditions applicable to access and use of this website (or 'site'). By gaining access to and using this site, you agree to comply with these terms and conditions and all applicable laws, rules and regulations. This site is operated by Acecard through Ticketswitch Ltd. Registered office - Seatem House, 38-39 Moreland Street, London EC1V 8BB, UK ('Ticketswitch', 'we' or 'us'). Payment handling is contracted by the ticket supplier and is subject to their terms and conditions. We reserve the right to change these terms and conditions from time to time by posting the new version on the website, so please check this page of the Site regularly.

1. Commercial Use of the Site

• The information and materials on the site are provided for the personal use of customers or potential customers of Ticketswitch and it's affiliated companies to review information on items and promotions and to purchase said items. Customers are authorised to visit, view and keep copies of pages on the site for their own personal use only.

• Any commercial use of the Site, or of any Information, in any way is strictly prohibited.

• In addition, personal and commercial visitors to this site should not:
• copy, download, publish or distribute any Information for any purpose not authorised by these terms and conditions
• modify any of the Information
• use any Information for any public display, performance, sale or rental
• transfer, remove, modify or alter any copyright, trade mark or other proprietary notice
• transfer any information to any other person
• link your website to the Site, other than to its home page (unless officially affiliated to us)
• use the site or link it with other websites to sell or re-sell tickets (unless officially affiliated to us)

2. Ticketswitch Property

• The site and all information and other content on the site (including without limitation, text, graphics, videos, music, sound and links) is the property of Ticketswitch and/or its suppliers and is protected under international treaty provisions and world-wide copyright laws.

• Except as expressly permitted by these terms and conditions, none of the Information nor any such content may be reproduced, copied, edited, published, transmitted or downloaded in any way without Ticketswitch's prior written permission nor do we grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information.

• Ticketswitch's logos and those of our suppliers and affiliates found on is site are trademarks of the respective companies. They must not be used without the trademark holders prior written permission.

3. Customer Input on Site, Links and Searches

• Ticketswitch is not responsible for any contributions made by customers or other third parties to the site, which remain the personal responsibility of the person providing them.

4. Links and Searches

• You may from time to time be provided with links to other websites. These sites are not controlled by Ticketswitch in any way and Ticketswitch is not responsible for the accuracy, completeness, legality or other any aspect of these other sites or any content on them.


III. Privacy Policy

The following policy will govern how any information you provide to us through this website will be used:

• When you book with us we will ask for your name, address, telephone number, email address and credit card details. This allows us to fulfil your ticket request, track your order and contact you regarding your booking.

• All the information you enter onto our site is encrypted. Encryption is a method of scrambling messages so they cannot be read without decryption keys. Our 128-bit encryption system ensures that your personal and credit details remain secret.

• No personal information provided by you will be used for marketing purposes unless you agree to the data protection statement when completing a booking.

• No personal information provided by you will be shared with any third parties unless you agree to the data protection statement when completing a booking.

• We may share very general information about our customers as a whole group with advertisers, business partners, sponsors and other third parties. For example, we might say that a certain percentage of our customers live in the UK, while a different percentage live in Outer Mongolia. We use this data to customize our service offerings and content based on your needs. This data is not personally identifiable.

• Credit and debit card details may also be securely held by the company which processes your transaction. This information should be clearly noted in the terms and conditions of the suppliers providing the items in your order.

• If you have joined any newsletter services we will only use this information to send you emails that may be of interest to you. You can unsubscribe from this service at any time by following the unsubscribe link in the emails you receive.

• We never save information such as passwords or credit card number on cookies. We do, however, require cookies in order to fulfill transactions (we use them to keep track of what's in your shopping basket, for example). If you have cookies turned off, you will not be able to use our transactional service.

• Our servers store IP addresses for all connections to the service. This information will be used for statistical purposes only.

If any of your personal information changes, or you identify a mistake in our records, please contact us and we will update our data immediately.


IV. Termination & Disclaimers

1. Termination

• If you do not comply with these terms and conditions then, in addition to any other rights which we may have, we may (without refund or further notice to you) terminate your right of access to the site, stop you using the site in the future, require you to destroy any information downloaded, printed or otherwise copied from the site and/or cancel any orders placed by you.

2. Disclaimers

• All information is provided on an 'as is' and 'as available' basis. All express or implied warranties of any kind (including warranties of merchantability, fitness for purpose and non-infringement of the intellectual property of a third party) are excluded to the fullest extent permitted by applicable law. Ticketswitch gives no representation or assurance of uninterrupted or error free service nor that the site will provide any specific search results. Ticketswitch will regularly change the information from time to time without notice but makes no commitment to keep the Information up-to-date nor is any warranty given by Ticketswitch as to the currency, accuracy or completeness of the information.

3. Your Use of the site

• Your use of the site is at your own risk. While Ticketswitch believes that the site is entirely secure, Ticketswitch cannot guarantee that any of your personal information will remain private, nor that the site (or any site to which you may be linked) is free from viruses or similar matters that may damage your web-site, computer or systems. Ticketswitch excludes to the fullest extent permitted by applicable law all liability for any loss, expenses or damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of additional revenue or other consequential or economic losses) arising out of the use or inability to use the site or the information.

4. Disclaimers and Governing Law

• Ticketswitch is not responsible for any acts or omissions of any customers, other users of the site, advertisers on the site or other third parties connected with the site nor for the events, services or products of any event organiser, venue, promoter, producer or other third party connected with any event or product sold on the site.

• The site is controlled and operated by Ticketswitch from its offices in England. Ticketswitch does not represent or warrant that the Information is appropriate or available for use in other jurisdictions and access to the Information from jurisdictions where its contents are illegal is prohibited. You may only use this site for lawful purposes and in accordance with these terms and conditions.

• These terms and conditions are governed by and construed in accordance with English law and any dispute or question in connection with them will be subject to the jurisdiction of the English Courts.